General

Dear Guest,

Our Company takes immense pleasure in extending our hands for completing your ever dreamt  tour with exceptional services and modest way of customer dealings. The terms and conditions of our firm will be notified to you before the visit to the travel destinations so that absolute transparency is created between you and us. Once you are agreeing to these, our services and conditions will be bound by an agreement. From the reservation policy cited in our website, you may discern about the information regarding our guidelines on any amendment, reservations or cancellations of the trips. After you are complacent with the company’s terms and conditions, you may fill up the personal data in the forms provided, which in turn will be referred to you in the form of confirmation emails.

RESPONSIBILITIES AND LIMITATIONS

  • As a loyal agent, we are happy to supply our customers with services for travel desires as well as best airlines, accommodations and cruises.
  • We ar here to assure travel bookings on your behalf and involve in guaranteeing relevant agreements with our customers and therefore the service suppliers.
  • We have assigned the costs of services like vehicles, ferry tickets, cruise charges, Trekking Fees, rates negotiated with hotels calculated on the premise of current rating and if just in case of a rise in these above-mentioned rates and in Government surcharge or fuel charges, the increased quantity are levied from the client itself.
  • If you have got contracted any service with any other service provider, and just in case, they have failed to provide you with the service for any reason, then Toourindia Travel Community won't take any responsibility and that service supplier are answerable and legal recourse must be moved against them.
  • We will be composing alternate provision for your safe journey just in case of auto breakdown however the time delay caused won't be stipendiary.
  • We will not take the responsibility of alterations or delays within the planned programs or events occurred because of many factors like accidents, flight cancellation, natural hazards, weather, breakdown, sickness, political closures or the other surprising reasons. If so, the additional quantity are levied from the client.
  • We will book your accommodation in a hotel as per your desires and can attempt to ensure the arrival in this specific hotel itself however just in case we discover any issue in managing the hotel management or on the idea of our regular feedback program, we are forced to withdraw the contract, then we have a tendency to reserve the right to change your stay to a hotel with similar class. this may be punctually intimated to you and that we won't be done without revealing it to you.
  • While you travel, it's the responsibility of every traveler to hold your valid travel documents or statutory clearances as well as visas, passports, insurance, confirmed air/rail tickets, medical insurance certificates, and carry documents with the possession of which can alter you to travel on a tour.
  • There are probabilities of arising any form of discontent or complaints that should be directly delivered to the notice of your concerned tour representative and that we can try and resolve it if it's inside our limitation or constraints however the complaints won't be dealt at the commencement of using the services or once utilising the services.
  • No refund are pleased if you have done money payments to an authority or person for any reason without out our written consent.
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